Recovru's legal documents.

• Terms of Use

  The terms for using Recovru. Your contract for each job is with the independent operator whose quote you accept, and Recovru acts as their agent.

• Privacy Policy

  How Recovru, a trading name of Dapper Trading LTD, collects, uses and protects your personal data under UK data protection law.

• Cancellation and Refunds

  When cancelling a Recovru booking is free, when your operator's cancellation fee applies, and how refunds work under UK consumer law.

• Cookie Policy

  What Recovru stores on your device across the website and app, what each item is for, and how to accept, reject or change your choices at any time.

• Accessibility Statement

  How Recovru supports disabled customers and operators: adjustments at the roadside, time limits, the app's known limits, and how to report a problem.

• Operator Terms

  The agreement between Recovru and independent recovery operators: the agency appointment, pricing, insurance, payment and independence terms.

• Operator Privacy Notice

  How Recovru handles an operator's identity documents, facial images and liveness checks, insurance and right to work evidence, and how long each is kept.

• Cancellation Rates

  The published rates behind every Recovru cancellation charge: when cancelling is free, what an operator can charge after setting off, and the two-hour cap.

Recovru is a trading name of Dapper Trading LTD, registered in England and Wales, Company No. 08800299, VAT No. 190396586. Registered office: Oak House, Reeds Crescent, Watford WD24 4QP. Company enquiries: enquiries@dappertrading.com. Help with a job, a payment or your account: recovru@webmastersldn.com.