Roadside help and recovery for ambulance trusts and private ambulance providers.
NHS ambulance trusts and private ambulance providers. Roadside help, tyres and recovery for rapid response cars, support vehicles and ambulances up to 3.5 tonnes, taken to your station or workshop. Your crew removes medicines, medical gases, clinical waste, equipment and patient records before a vehicle is handed over.
What fits
- At the roadside: Tyres and Punctures, Flat Battery, Vehicle Not Starting, Mobile Mechanics and Broken Windows.
- Recovery and Towing and Accident Recovery, to your station or workshop.
- Rapid response cars, support vehicles and ambulances up to 3.5 tonnes.
What doesn't fit
- A vehicle on blue lights. Recovru is not an emergency service.
- Carrying patients.
- Taking custody of medicines, medical gases, clinical waste or patient records: your crew removes them before a vehicle is handed over.
What we don't do
Recovru does not carry out rescues: independent operators do, and we arrange each one as their agent. Recovru does not store vehicles: every vehicle goes to the place you name. A plan doesn't put anyone ahead in the queue. It isn't insurance or breakdown cover. We don't promise an arrival time.
References on every booking
Each booking can carry your job number, cost centre or fleet number, as your organisation chooses. They go on your statement.
Nobody types a patient's details on them.
How we check operators
Before any operator can quote, our staff check their identity, their right to work, their business, their VAT number if they are VAT registered, checked with HMRC, sanctions and politically exposed person screening, and the insurance and documents each trade needs.
Your organisation sees each rescue it pays for, with your references, and never your people's live location or route, their messages or calls, or the rescues they pay for themselves.
How the plan works
- We agree a plan with you. We price it for your organisation and the people you name, monthly or yearly, and every price we quote includes VAT.
- Your people join in their app. We add the people you name to your plan. Each one sees what your organisation will see before they join.
- They ask for help when they need it. Quotes come from independent operators nearby who are cleared for the work, each one the total, with any VAT included. Your people choose one, and Recovru arranges that rescue as the operator's agent: the operator's contract and invoice are with your organisation.
- You're billed, not them. Each rescue is billed to your organisation, with your purchase order, cost centre or job number on it. You pay by card, Direct Debit or invoice.
Questions
Are you on the NHS ambulance roadside framework?
No. Recovru is not one of the suppliers on the national framework for ambulance roadside assistance and recovery.
Can operators come to a vehicle on blue lights?
No. Recovru is not an emergency service.
What happens to medicines and patient records?
Your crew removes medicines, medical gases, clinical waste, equipment and patient records before a vehicle is handed over. Operators do not take custody of them.
This page was last updated on .
Contact us for a quote
Tell us about your organisation and the people who drive for it, and we will price a plan for you.